Terms and Conditions
Last Updated: 12/15/2025
Welcome to Keystone Immigration. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. About Keystone Immigration
Keystone Immigration is a CICC-approved Regulated Canadian Immigration Consultant based in Edmonton, Canada. We provide professional immigration consulting services in accordance with Canadian immigration laws and regulations.
2. Acceptance of Terms
By visiting our website, submitting an inquiry, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our website or services.
3. Scope of Services
Keystone Immigration offers immigration consulting services including, but not limited to:
Express Entry
Permanent Residence (PR) Applications
Study Permits
Work Permits
Visitor Visas, Extensions & Super Visas
Canadian Citizenship Applications
All services are provided based on the information supplied by the client and within the limits of Canadian immigration laws.
4. No Guarantee of Results
While we strive to provide accurate advice and professional representation, Keystone Immigration does not guarantee application approval. Immigration decisions are made solely by Immigration, Refugees and Citizenship Canada (IRCC) or other relevant authorities.
5. Client Responsibilities
By using our services, you agree to:
Provide true, accurate, and complete information
Submit all required documents on time
Inform us immediately of any changes to their personal, financial, or immigration status
Keystone Immigration is not responsible for delays or refusals caused by incorrect, incomplete, or misleading information provided by the client.
6. Fees and Payments
All fees will be clearly explained before services begin
Government fees are separate from professional service fees
Payments made for consultation or services are generally non-refundable, unless stated otherwise in writing
Any refunds, if applicable, are at the sole discretion of Keystone Immigration and subject to written agreement
7. Confidentiality & Privacy
We are committed to protecting your personal information. All client data is handled confidentially and used only for immigration-related purposes, in accordance with applicable privacy laws. Please refer to our Privacy Policy for more details.
8. Use of Website
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or systems
Copy, reproduce, or distribute website content without written permission
All content on this website is the intellectual property of Keystone Immigration.
9. Limitation of Liability
Keystone Immigration shall not be held liable for:
Immigration decisions made by government authorities
Delays caused by third parties or government processing times
Losses resulting from misuse of information on the website
Our liability, if any, is limited to the amount paid for our professional services.
10. Changes to Terms
Keystone Immigration reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of the revised terms.
11. Governing Law
These Terms and Conditions are governed by the laws of Canada and the Province of Alberta. Any disputes shall be subject to the jurisdiction of Canadian courts.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Keystone Immigration
Edmonton, Alberta, Canada
📞 Phone: (780)-965-0000
📧 Email: [email protected]
🏠︎ Address: 9715 47 Ave NW, Edmonton, AB T6E 5M7, Canada