Privacy Policy
Effective Date: 12/15/2025
Keystone Immigration (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of personal information:
Full name
Contact details (email address, phone number, mailing address)
Date of birth
Passport and identification details
Immigration and travel history
Educational and employment information
Payment and billing information
Any other information required to provide immigration-related services
Information may be collected through our website forms, email communications, phone calls, in-person consultations, or third-party platforms.
2. How We Use Your Information
We use your personal information to:
Assess your eligibility for immigration programs
Provide immigration consultation and related services
Prepare and submit applications on your behalf
Communicate with you regarding your case and our services
Process payments and issue invoices
Improve our website, services, and client experience
Comply with legal and regulatory obligations
3. Disclosure of Information
We do not sell, rent, or trade your personal information. Your information may be shared only when necessary with:
Government authorities (e.g., IRCC) for immigration applications
Authorized representatives or partners involved in your case
Payment processors and service providers (under confidentiality agreements)
Legal or regulatory bodies when required by law
4. Data Security
Keystone Immigration takes reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse. Access to personal data is restricted to authorized personnel only.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law and regulatory bodies governing immigration consultants.
6. Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete data
Withdraw consent (subject to legal and contractual obligations)
Ask questions about how your information is handled
To exercise these rights, please contact us using the details below.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You may adjust your browser settings to disable cookies if you prefer.
8. Third-Party Links
Our website may contain links to external websites. Keystone Immigration is not responsible for the privacy practices or content of third-party sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:
Keystone Immigration
Edmonton, Alberta, Canada
📞 Phone: (780)-965-0000
📧 Email: [email protected]
🏠︎ Address: 9715 47 Ave NW, Edmonton, AB T6E 5M7, Canada